exness

Customer Support

Our dedicated support team is available 24/7 to assist you with any questions or concerns.

Contact Us

Phone Support

Call our 24/7 support line for immediate assistance with your account or trading questions.

International

+44 20 3026 2216

Email Support

Send us an email and our team will respond to your inquiry within 24 hours.

General Inquiries

support@exness.com

Live Chat

Chat with our support agents in real-time through our website or client portal.

Support Hours

Our multilingual support team is available to assist you 24/7, including weekends and holidays.

Trading Support

  • Monday - Friday24 hours
  • Saturday10:00 - 18:00 GMT
  • Sunday10:00 - 22:00 GMT

Technical Support

  • Monday - Friday24 hours
  • Weekends24 hours
  • Holidays24 hours

Frequently Asked Questions

How do I open an account?

To open an account, click on the 'Register' button at the top of the page, fill in the required information, verify your identity, and make a deposit to start trading.

What are the minimum deposit requirements?

The minimum deposit varies depending on the account type and payment method. For Standard accounts, it starts from $10, while Professional accounts require a minimum of $200.

How long does the verification process take?

The verification process typically takes 1-2 business days. For most clients, the automated verification is completed within minutes.

What payment methods are available?

We accept various payment methods including credit/debit cards, bank transfers, and electronic payment systems like Skrill, Neteller, and Perfect Money.

How do I withdraw funds?

You can withdraw funds through your client portal. Navigate to the 'Withdraw' section, select your preferred withdrawal method, and follow the instructions.

What are the withdrawal processing times?

Most withdrawal requests are processed within 24 hours. However, the actual time it takes for funds to reach your account depends on your payment provider.

How can I reset my password?

You can reset your password by clicking on the 'Forgot Password' link on the login page and following the instructions sent to your registered email address.

Knowledge Base

Explore our comprehensive knowledge base for detailed guides, tutorials, and answers to common questions.

Getting Started

  • Account Opening Guide
  • Verification Process
  • Funding Your Account
  • Platform Downloads

Trading Tutorials

  • Basic Trading Concepts
  • Platform Features
  • Chart Analysis
  • Risk Management

Account Management

  • Deposits & Withdrawals
  • Account Verification
  • Security Settings
  • Account Types

Send Us Your Feedback

We value your feedback and are constantly working to improve our services. Let us know your thoughts or suggestions.

Need Additional Assistance?

Our support team is here to help. Contact us through any of the channels above and we'll get back to you as soon as possible.